OUR PROCESS
We follow a collaborative problem-solving process to achieve a result acceptable to the parties in dispute.
TASWIYEH is a comprehensive Alternative Dispute Resolution service provider and the formalities associated with our method of conflict resolutions, may be used at various times in conjunction with the Mediation, Conciliation, and Arbitration process, both before and after a dispute has arisen. The structure we follow is simple and tailored to fit the purpose of each case agreed upon by the parties which will be followed by a simple mediation agreement.
Our team of experts will work together with the parties and agree with the procedure that is to be followed and at the same time ensure that each client’s interaction with TASWIYEH, is a positive experience from beginning to end. This will serve only as a guidance, since the parties may decide to modify the procedure to find a match that will lead to a successful resolution of their business.
Key Elements of Our Process
FLEXIBILITY
There is no obligation to stay under any circumstance, so you are free to leave for any reason that feels right to you.
COLLABORATIVE
Our team along with the parties will work hand-in-hand to achieve a common purpose in solving the dispute amicably, outside formal procedures, whilst at the same time striving to achieve the best interest of the parties.
CONTROLLED
Parties to the Dispute are exclusively empowered to negotiate the terms and conditions of the mediation agreement without any restriction and the ultimate discretion is vested with the parties to standby with their decisions.
CONFIDENTIAL
We preserve the confidentiality and integrity of the process and the information of all our clients. As a matter of fact, the discussions and all materials developed for the dispute resolution are generally not admissible in any court or other contested proceeding subsequent, except for a finalized and signed agreement. The extent of confidentiality for any "caucus meetings" (meetings between us and individual parties) are also exclusively ensured.
INFORMED - PARTY REPRESENTATION
We aim to offer adequate opportunity to our clients to obtain and incorporate legal and other expert information and advice. Individual or mutually acceptable experts can be retained. Expert advice is never determinative in financial dispute resolution. The participants always retain decision-making power. We encourage parties to retain legal counsels and obtain their advice in order to review and execute any agreement involving legal issues prior to signing. Whether legal advice is sought is, ultimately, a decision of each participant.
IMPARTIAL, NEUTRAL, BALANCED AND SAFE
We offer experience, flexibility, impartiality and transparency that allows TASWIYEH to steer our talents towards the right case, while their varied personalities permit our clients to find a match that will lead to a successful resolution of their cases.
Modern business dealings involve increasing complex interactions coupled with many technical and sophisticated subject areas. TASWIYEH will have an equal and balanced responsibility to assist each mediating party and cannot favor the interests of any one party over another, nor do we favor a particular result in the dispute resolution. We are ethically obligated to acknowledge any substantive basis on the issues that is in discussion. We ensure that parties reach agreements in a voluntarily, informed manner, and not as a result of coercion or intimidation.
SELF-RESPONSIBLE AND SATISFYING
TASWIYEH prides itself on offering unparalleled resolution services to our clients through our team of experts, to the utmost satisfaction of the parties to the dispute.
